Return & Exchange Policy

We want you to be completely satisfied with your purchase

30-Day Return Guarantee

We offer a hassle-free 30-day return and exchange policy on all items. If you're not completely satisfied, we'll make it right!

Return Eligibility

Items Eligible for Return

  • ✓ Unworn and unwashed items
  • ✓ Items with original tags attached
  • ✓ Items in original packaging
  • ✓ Items returned within 30 days of purchase
  • ✓ Items with proof of purchase (order confirmation)

Items NOT Eligible for Return

  • ✗ Worn or washed items
  • ✗ Items without original tags
  • ✗ Damaged items (unless defective from us)
  • ✗ Items returned after 30 days
  • ✗ Custom or personalized orders
  • ✗ Sale or clearance items (final sale)

How to Return an Item

1

Contact Us

WhatsApp us at +92 321 3312502 or email [email protected] with your order number and reason for return.

2

Get Return Instructions

We'll provide you with return shipping instructions and a return address. For items within Pakistan, we cover return shipping.

3

Ship the Item

Pack the item securely in its original packaging and ship it to the provided address. Keep your tracking number for reference.

4

Receive Your Refund/Exchange

Once we receive and inspect your item, we'll process your refund or send your replacement within 5-7 business days.

Exchange Process

If you'd like to exchange your item for a different size or color:

  • • Contact us with your exchange request
  • • Send back the original item in original condition
  • • We'll ship the new item once we receive yours
  • • No additional charges for exchanges within Pakistan

Refund Timeline

Day 1-3

Return item is received and inspected

Day 4-5

Refund is processed and initiated

Day 6-10

Refund appears in your account (depending on your bank)

Damaged or Defective Items

If you receive a damaged or defective item:

  • • Contact us within 48 hours of receiving the item
  • • Provide photos of the damage/defect
  • • We'll arrange a replacement or full refund immediately
  • • Return shipping will be covered by us

We stand behind the quality of our products!

Size Guide

To avoid returns, please refer to our detailed size guide before ordering:

SizeChest (inches)Length (inches)
XS32-3454-56
S34-3656-58
M36-3858-60
L38-4060-62
XL40-4262-64

💡 Tip: When in doubt about size, contact us via WhatsApp for personalized recommendations!

Frequently Asked Questions

Can I return items purchased during a sale?

Sale and clearance items are final sale and cannot be returned. Regular items are eligible for returns within 30 days.

What if I don't like the color or design?

You can exchange it for a different color or design at no additional cost, as long as the item is unworn and unwashed.

Do I have to pay for return shipping?

For customers within Pakistan, we cover return shipping costs. International customers may need to arrange their own return shipping.

How long does the return process take?

Once we receive your return, it takes 5-7 business days to process and send your refund or replacement.

Still Have Questions?

Our customer service team is here to help! Contact us via WhatsApp for instant support.